The Unmanaged Heart Essays - Emotion, Life Skills, Social Psychology

The Unmanaged Heart George Rusinak Graves Essay 9\16\99 The Managed Heart: Emotional Management vs. Emotional Labor Can a person's heart be controlled? Do all people go have some form of emotional management or emotional labor in their lives? In the book, The Managed Heart, written by Arlie Hochschild , discusses the issues of emotional labor and emotional management. In the book, it describes the difference between the two issues and gives Hochschild's opinion on those issues. The first issue is emotional management. This is where the fight attendants learn how to deal with certain situations that they might encounter. Basically, they are taught to manage their emotions and look at their situation from the other side. By doing this, the flight attendants can create a happy and more comfortable setting for the passengers. On page 113 in the book, it states that the fight attendants should imagine a reason to excuse an obnoxious or unruly passenger. This is what Delta teaches: emotional management. The other issue is emotional labor. The use of emotional management is emotional labor. They flight attendants use surface acting in everyday work life. They are there to make the passenger feel comfortable and happy. This is a cover sheet for the flight attendants emotions. They are in a way bottling up their feelings to produce another feeling. The problem with emotional labor and surface acting are they become a part of that person. Hochschild thinks that this is a bad thing because one will never break away from the emotional labor and in turn have trouble expressing their inner feelings, (deep acting) in their private lives. In summary, emotional management is emotional labor. Emotional management is the learning how to deal with situations. Emotional labor is the actual use of the emotional management. Learning emotional management is helpful, but can affect that person's lifestyle. When they use emotional labor, they are hiding their inner feelings to create are better atmosphere for others. People using this might never be able to distinguish the difference between their surface acting and deep acting. Hochschild's sees this as a problem for the people affected by this emotion manipulator. This will affect their friend's, family, and the rest of society. Bibliography Hockschild,The Unmanaged Heart, conseni 1978.

A Functionalist View Of the Holocaust essays

A Functionalist View Of the Holocaust essays Adolf Hitler, the Chancellor of Germany (1933-45) has gone down in history as one of the most horrific mass-murderers in history. Not only did he cause the bloodiest war ever seen, but his warped racial ideology precipitated the Holocaust, the organized slaughter of over twelve million persons. At the top of his list of inferior groups were the Jews of Europe. Hitler sought to make the Reich Judenrein ( free of Jews), and did so in the most horrific fashion imaginable. There are two schools of thought on the origins of the Holocaust. The first is the intentionalist, the belief that it was the Nazis determined and unwavering attempt to physically destroy European Jews. The other is the functionalist belief, that being that the decision to slaughter the Jews was reached via a twisted road, being a result of forces outside of Germany as well as within. This paper will argue the functionalist view of the Holocaust, discussing different avenues pursued by the Germans to make their land Judenrein, and how the failure of those attempts led the Nazis to their horrific Endlsung ( Final Solution). Many people would be shocked to learn that Adolf Hitler was not always an anti-Semite. In his famous book Mein Kampf (My Struggle), which he wrote in prison in prison after the failed Beer Hall putsch of 1923. In this work, he remarks that The Jew still characterized for me by nothing but religion, and therefore on grounds of human tolerance I maintained my rejection of religious attacks. However, he did at some point, experience a complete about-face in his thinking, at one point discovering the moral stain that Jews put on society. Later in Mein Kampf he asked was there any form of filth or profligacy, particularly in cultural life, without at least one Jew involved in it? It is unknown exactly what caused Hitlers attitude of tolerance toward...